Refund Policy

1. Our Platform Is Free

Zanqetra is a free-to-use gaming knowledge and education platform. We do not charge for access to our quizzes, articles, learning paths or any other content on the website. All features are available to all visitors at no cost.

Because Zanqetra does not collect payments from users, this Refund Policy is provided for transparency and completeness rather than as a practical procedure you are likely to need.

2. No Transactions Are Processed

Zanqetra does not:

• Charge subscription fees
• Sell individual pieces of content
• Offer paid premium tiers
• Process any form of in-app purchases
• Accept donations or tips through the platform
• Accept payment of any kind through this website

If you have been charged by an entity claiming to be Zanqetra, or if you have encountered a payment request on this website, please contact us immediately at [email protected] as this would indicate fraudulent activity unaffiliated with us.

3. Future Commercial Services

Should Zanqetra introduce any paid services in the future, a separate and detailed refund policy will be published and made clearly visible at the point of purchase. Any such policy will comply with applicable Spanish consumer protection law and EU consumer rights directives, including the right of withdrawal for digital services.

4. Contact for Queries

If you have any concerns about this policy or believe you have been incorrectly charged in connection with the Zanqetra name or brand, please contact us as soon as possible:

Email: [email protected]
Address: C. el Redondel, 39, 19005 Guadalajara, Spain
Phone: +34 613 526 973