Privacy Policy

1. Who We Are

Zanqetra is an interactive gaming knowledge platform operated from C. el Redondel, 39, 19005 Guadalajara, Spain. Our website is available at https://zanqetra.com. You can contact us at [email protected] or on +34 613 526 973 with any questions about this policy.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store and share personal data when you visit and interact with the Zanqetra website. It applies to all users of our website, including those who complete our contact form, take our quizzes or read our articles.

Zanqetra is an entirely informational and educational platform. We do not require account registration, do not process payments, and do not share personal data with advertisers or data brokers.

3. Data We Collect and Why

3.1 Contact Form Submissions

When you complete our contact form, we collect your name, email address, subject line and message. We use this data solely to respond to your enquiry. This data is retained for up to 12 months and then deleted unless an ongoing relationship requires longer retention.

The legal basis for this processing is your consent, given at the time of form submission.

3.2 Technical Data (Automatic Collection)

When you visit our website, our hosting infrastructure automatically logs certain technical data, including your IP address, browser type, operating system, referring URL and pages visited. This data is used for security monitoring and aggregate analytics only. It is not linked to your identity and is not sold or shared with third parties.

The legal basis for this processing is our legitimate interest in maintaining website security and understanding aggregate usage patterns.

3.3 Cookies and Local Storage

We use cookies and browser local storage for limited purposes described in our Cookie Policy. We store your cookie consent preference in local storage. We may use analytics cookies (with your consent) to understand how visitors navigate our platform.

3.4 Quiz Interactions

Our quizzes operate entirely within your browser. Quiz responses and scores are processed client-side and are not transmitted to or stored on our servers.

4. How We Share Data

We do not sell personal data. We do not share personal data with advertisers, marketing companies or data brokers. We may share data in the following limited circumstances:

• Service Providers: We use trusted third-party services for hosting and analytics. These providers process data strictly according to our instructions and applicable data protection law.
• Legal Obligations: We may disclose data where required by applicable law, court order or regulatory authority.

5. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the data we hold about you.
• Right of Rectification: You can ask us to correct inaccurate data.
• Right of Erasure: You can ask us to delete your data where we have no ongoing legal reason to retain it.
• Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances.
• Right to Object: You can object to processing based on legitimate interests.
• Right to Data Portability: You can request your data in a machine-readable format where technically feasible.

To exercise any of these rights, please email us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

6. Data Retention

We retain contact form data for up to 12 months. Technical logs are retained for up to 90 days. Cookie consent records are retained for 13 months. We will delete your data upon a valid erasure request.

7. Data Security

We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, loss or destruction. Our website is served over HTTPS. Access to systems that process personal data is restricted to authorised team members only.

8. Children's Privacy

Zanqetra is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent update at the top of this page. Continued use of the website following an update constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests, please contact us at:
Email: [email protected]
Address: C. el Redondel, 39, 19005 Guadalajara, Spain
Phone: +34 613 526 973